Contact Us

Send A Message

Address

Dubai, United Arab Emirates

Contact

Phone: +971544869698

E-mail: sales@richiestores.com

Frequently Asked Questions

Are Richie Store products suitable for all skin types?

Yes! Our products are dermatologically tested and formulated to be suitable for all skin types, including sensitive skin. Each product is carefully crafted to work in harmony with your skin's natural balance, providing nourishment without irritation.

We use carefully selected organic and natural ingredients in our formulations. Our skincare features gentle, skin-loving nutrients that provide effective nourishment without harsh chemicals, ensuring your skin receives the care it deserves.

We offer fast and reliable shipping. Standard delivery typically takes 3-5 business days, while express shipping options are available for faster delivery. You'll receive tracking information once your order ships.

We want you to be completely satisfied with your purchase. If you're not happy with your product, you can return it within 30 days of purchase for a full refund or exchange. Please ensure the product is unused and in its original packaging.

Each product on our website includes detailed descriptions of its benefits and recommended skin types. If you need personalized recommendations, feel free to contact our customer care team who can help you choose the perfect products for your specific skin concerns.

Store your products in a cool, dry place away from direct sunlight. Keep lids tightly closed when not in use to maintain product freshness and effectiveness. Most products should be used within 12 months of opening.

Absolutely! Our products are designed to work beautifully together. We recommend starting with our serums, followed by creams for optimal results. Layer products from thinnest to thickest consistency for best absorption.

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location. Please check our shipping policy page or contact us for specific information about shipping to your country.